Today, no one is, nor can be, an expert in everything. In every challenge, it is easy to feel that you don't know enough to keep up with the accelerating pace of change inside our organisations, let alone the world outside. Start with the assumption that somebody somewhere has already done what you are trying to do. How can you find out whom, and learn from them? Learning to Fly shows exactly how to put knowledge management theory into practice, sharing the tools used and the experience and insights gained by two leading practitioners. Completely updated for the second edition, Learning to Fly shares the authors’ experiences from BP and other leading knowledge organisations.and incorporates new material on implementation and best practice, including a CD-ROM with KM tools and exercises. "Chris Collison and Geoff Parcell show how new ideas and tools are making working and learning inseparable." —Peter Senge Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.